Desibazar24 is brand of Uniqueware GmbH registered in Frankfurt am Main.

The company is located in Frankfurt, Germany.
Company Address
Desibazar24,
Uniqueware GmbH
Ackermann street 78
60326 Frankfurt,
Germany

Yes, It is officially registered under German Law, in the Frankfurt Registration office. Check imprint for the registration number.

Yes, you can:
1. Fill out the contact form on our website
2. Email at: info@desibazar24.com
3. Call us at (+49) 152-12039620

Yes. At Desibazar24.com, all customer data is kept secure and confidential. The customer’s credit card details are not visible to us. All the credit card transactions are handled by a secure gateway company, moneybookers.

All our prices are inclusive of VAT. The amount displayed at the time of payment is the end price. Shipment costs will be extra.
On most food items, the tax is at 7%. Drinks and personal care products are charged 19%.

Yes. At Desibazar24.com, all customer data is kept secure and confidential. The customer’s credit card details are not visible to us. All the credit card transactions are handled by a secure gateway company, Moneybookers. Neither are passwords and other private information.

Paylane offers a secure channel for online payment transactions. You can pay directly without revealing your card details. The cards accepted by Desibazar24.com are Visa, Master Card, American Express and Diner’s CLUB.

PayPal is a safe and fast method of online payment. You can create an account with them and register your bank account, credit card or debit card for easy payments. Your details are safeguarded by PayPal so that you don’t have to share them online.
Instant Payment – Quick Processing

A bank transfer can take up to 2-3 days to be completed. We normally dispatch an order only after we receive the payment. So to ensure the earliest dispatch of your order, you can send us a copy of the confirmation of payment.

sofortüberweisung allows you to directly and automatically trigger a credit transfer during online purchases with your online banking information. sofortbanking has TÜV certified data privacy and requires secure online banking authentication (PIN / TAN).

We use the services of Hermes, DHL or FedEx to deliver customer orders.

There is a standard charge of €4 (Hermes) and 4.75€ (DHL) for delivery anywhere within Germany. This is independent of the weight and value of the order. The shipment charges are defined by our Shipment partners

We deliver the goods within Germany and some other European countries as well. Please check ‘shipment’ section for more information.

We dispatch the order the day after receipt of payment through the next possible shipment. Hermes takes 4 working days to deliver and DHL takes 2 days.

No, this is not possible. But Hermes makes 3 attempts to deliver, if the customer is unavailable. After that, they send you a letter asking you to call customer care. DHL drops of the box at the nearest pack station if the customer is unavailable the first time.

It is also possible to leave a note for Hermes/DHL asking them to leave the package with a neighbor.

You can call us to check the status of your order. You also get a tracking number from Hermes/DHL that will give you the status of your package.

Yes. Hermes/DHL sends you an email with your tracking number. You can then track the package on their websites. You can also call the Hermes customer hotline number. Please keep your tracking number handy if you need to give them a call.

If an order weights more than 30kgs, it is sent in 2 or more boxes by us. The boxes are dispatched at the same time, but it is possible that Hermes/DHL deliver each on different days. We don’t charge customers multiple times.

It is a service that we offer only in Frankfurt. An arrangement can be made (via phone or email) with the customer, allowing him to pick up his packages from our warehouse in Frankfurt for free.

The first-time user of our services is required to register on our website, creating a username and password. Your account gets activated only after you confirm by clicking a link sent by the system.

Here you can add items to your shopping basket and edit quantities and items if required. The next step is confirmation of mode of payment and delivery. There is a ‘Comments’ box available if you would like to leave us a note.

You then need to confirm the billing address and proceed to payment. You can select a delivery method.

You can select one of the 4 payment methods, namely: Bank Transfer, PayPal, Paylane, Credit Card, and Direct eBanking (sofortüberweisung).

Once payment type has been selected and payment made, you just need to confirm the order. You will receive a confirmation email from us, letting you know that we have received your order.

  • If several products are missing, it is possible that your order was packed in 2 or more boxes and you have not yet received all of them. Hermes/DHL will deliver the other one separately on the same day or the next day. You can call or write to us and check.
  • If only one or two items are missing, then please contact us and we will try to offer you the best solution.

When the external box is intact and an inside item is spoiled or damaged, then we will replace the product (free of charge) or return the cost of the product.

You can call Hermes/DHL and lodge a complaint. Also, please do inform us.

The cost of shipment for a returned article will be borne by the customer. You can send us the product and we will return the money for the product after we receive your package.

You have to inform Desibazar24, the cost of shipment in case of returned products. In case of exchange of damaged products, we replace the products without any additional shipment charges.
You can email us at info@desibazar24.com or call us at (+49) 152-12039620 for any other clarifications or complaints.